Refund Policy

Last updated: 2026-07-13

This policy applies to paid PnlTrack subscriptions purchased at pnltrack.com. Payments are processed by Paddle as merchant of record, so refunds are issued by Paddle. Our policy mirrors Paddle's Buyer Terms.

1. Full refund within 14 days

Every charge — your first purchase and each automatic renewal — is refunded in full if you request it within 14 days of the charge. No questions asked.

2. After 14 days

Charges older than 14 days are not refunded. You can cancel your subscription at any time (Settings → Billing): you keep access until the end of the paid period and no further charges are made.

3. How to request a refund

Email [email protected] from the address used on your account, or contact Paddle directly at paddle.net. Paddle issues the refund to the original payment method, typically within 5–10 business days.

4. Your statutory rights

Nothing in this policy limits your rights under mandatory consumer law or under Paddle's Buyer Terms.

5. Contact

Ruokis Oy (Business ID 3551382-6, Uutiskatu 2, 00240 Helsinki, Finland). Email: [email protected].